Submit a request
How can we help?
What age do you have to be to use EnglishScore Tutors?
How do I create an account?
How do I login?
How do I delete my account?
Pricing and payment
How much do session packs cost?
What currencies do you accept?
Can I receive an invoice for my sessions?
Do you offer refunds?
What qualifications do the tutors have?
How do I find the right tutor for me?
How do I contact a tutor?
How long are the sessions?
What timezone are the sessions in?
How do I book a session?
How do I reschedule or cancel a session?
What if a tutor is late/doesn’t turn up to a session?
I’ve had my test session and cannot book my next session. What can I do?
What device should I be using?
I’m having trouble connecting to the platform. What can I do?
I have poor internet connection. What can I do?
My microphone/webcam isn’t working. What can I do?