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  2. EnglishScore Tutors

EnglishScore Tutors

Account

  • What age do you have to be to use EnglishScore Tutors?
  • How do I create an account?
  • How do I login?
  • How do I delete my account?

Pricing and payment

  • What currencies do you accept?
  • How much do session packs cost?
  • Can I receive an invoice for my sessions?
  • Do you offer refunds?

Tutors

  • What qualifications do the tutors have?
  • How do I find the right tutor for me?
  • How do I contact a tutor?

Sessions

  • How long are the sessions?
  • What timezone are the sessions in?
  • How do I book a session?
  • How do I reschedule or cancel a session?
  • What if a tutor is late/doesn’t turn up to a session?
  • I’ve had my test session and cannot book my next session. What can I do?

Technical questions

  • What device should I be using?
  • I’m having trouble connecting to the platform. What can I do?
  • I have poor internet connection. What can I do?
  • My microphone/webcam isn’t working. What can I do?

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