Every Professional Certificate issued by EnglishScore undergoes human review within 1 business day. We expect you to remain clearly visible and alone throughout the test. If the photos do not meet our standards, EnglishScore will either:
- Require you to regenerate your certificate if there is an issue with the front photo (please submit a request if you need to do this)
- Invalidate the certificate and request a re-sit if there is an issue with the sitting photos. (This is provided at no charge to you.)
Each certificate is watermarked and password protected to prevent tampering, misuse, or alteration.
We are constantly monitoring for unique EnglishScore assessment content available publicly or on non-EnglishScore platforms. We also track unusual test taker behaviour.