A test taker has started the test and forgotten to enter the Connect Code
The test taker can enter the Connect Code once the test is complete, if they are purchasing a certificate. They just need to press 'Share score with a Connect Code" when they preview their certificate in the app.
If the test taker will not be purchasing a certificate, please advise them to stop and exit the test immediately. They must re-start the test and enter the connect code. If a Connect Code is not entered, the result will not be sent to your dashboard.