A test taker has started the test and forgotten to enter the Connect Code
The test taker can enter the Connect Code once the test is complete as they are previewing their certificate in the app, if they are purchasing a certificate.
A certified sitting can be shared with multiple organisations. When viewing the certificate in the app, the test-taker can tap “Share score with a Connect Code” to send their results to an organisation. Please note this only works with certified sittings.
If the test taker will not be purchasing a certificate, please advise them to stop and exit the test immediately. They must re-start the test and enter the Connect Code. If a Connect Code is not entered, the result will not be sent to your dashboard.