We want to make sure you are following our test rules and have a valid test sitting that is ready to be certified whenever you are able to purchase a certificate. Remember, our certificates can be used to aid with employment all over the world, so you want to look as professional as possible; the photos taken during the test will be visible on the second page of your certificate. 

To enable you to succeed in this, please review the Test Rules below:

Please remember that our tests can take up to 30 minutes, so your testing environment should cater to these conditions for that whole period. You must have a strong internet connection and make sure you are using a mobile device, not a tablet. We recommend making sure you are on the latest version of the app. 

If you follow all of the suggestions above, you should be able to receive your certificate quickly and efficiently after it passes through our security review. If you have adhered to our security guidelines, purchased a certificate, and confirmed your name and photo in the app, you should then receive your certificate within 24 hours, subject to delays during high-volume periods.