https://support.englishscore.com/hc/en-gb 2026-03-03T11:19:30Z https://support.englishscore.com/hc/en-gb/articles/360056308172-How-many-times-can-I-take-the-EnglishScore-tests 2024-04-03T12:39:43Z https://support.englishscore.com/hc/en-gb/articles/360056308192-How-do-I-proceed-to-the-Reading-and-Listening-sections-in-the-Core-Skills-Test 2022-12-08T12:26:10Z https://support.englishscore.com/hc/en-gb/articles/360056308212-Can-I-change-my-Motivation-from-the-beginning-of-the-test 2022-12-14T12:36:16Z https://support.englishscore.com/hc/en-gb/articles/360056308252-What-is-a-CEFR-level 2025-07-14T20:09:25Z https://support.englishscore.com/hc/en-gb/articles/360056308532-How-do-I-share-my-certificate-to-LinkedIn 2024-08-22T12:53:05Z https://support.englishscore.com/hc/en-gb/articles/360056308552-Are-the-certificates-approved-by-the-British-Council 2022-12-08T12:34:34Z https://support.englishscore.com/hc/en-gb/articles/360056308572-Can-I-change-delete-any-of-the-photos-on-my-certificate-Can-I-change-my-name 2026-02-03T14:54:18Z https://support.englishscore.com/hc/en-gb/articles/360056308612-How-can-my-certificate-be-verified 2022-12-08T12:34:06Z https://support.englishscore.com/hc/en-gb/articles/360056308632-What-payment-methods-do-you-accept 2025-07-14T20:12:52Z https://support.englishscore.com/hc/en-gb/articles/360056308672-I-m-having-trouble-paying-What-can-I-do 2026-02-18T16:28:38Z https://support.englishscore.com/hc/en-gb/articles/360056308692-What-are-the-device-requirements-for-EnglishScore 2025-07-14T20:13:10Z https://support.englishscore.com/hc/en-gb/articles/360056308732-I-m-having-a-technical-issue-with-the-app-What-can-I-do 2025-07-14T20:13:10Z https://support.englishscore.com/hc/en-gb/articles/360056308752-Can-I-receive-a-copy-of-the-data-you-hold-about-me 2025-01-14T16:10:17Z https://support.englishscore.com/hc/en-gb/articles/360056308952-What-age-do-you-have-to-be-to-use-EnglishScore-Tutors 2025-07-08T15:57:35Z https://support.englishscore.com/hc/en-gb/articles/360056308992-How-do-I-login 2025-07-08T15:57:34Z https://support.englishscore.com/hc/en-gb/articles/360056309012-How-do-I-book-a-session 2025-07-08T15:57:32Z https://support.englishscore.com/hc/en-gb/articles/360056309052-What-timezone-are-the-sessions-in 2025-07-08T15:57:34Z https://support.englishscore.com/hc/en-gb/articles/360056309112-How-do-I-reschedule-or-cancel-a-session 2025-07-08T15:57:35Z https://support.englishscore.com/hc/en-gb/articles/360056309152-I-ve-had-my-test-session-and-cannot-book-my-next-session-What-can-I-do 2025-07-08T15:57:33Z https://support.englishscore.com/hc/en-gb/articles/360056309412-How-much-do-session-packs-cost 2025-07-08T15:57:31Z https://support.englishscore.com/hc/en-gb/articles/360056309532-I-have-poor-internet-connection-What-can-I-do 2025-07-08T15:57:33Z https://support.englishscore.com/hc/en-gb/articles/360056309612--My-microphone-webcam-isn-t-working-What-can-I-do 2025-07-08T15:57:33Z https://support.englishscore.com/hc/en-gb/articles/360056534792-What-is-EnglishScore-for-Business-Who-can-use-it 2024-09-05T15:44:53Z https://support.englishscore.com/hc/en-gb/articles/360056534812-How-does-it-work 2024-09-05T15:51:34Z https://support.englishscore.com/hc/en-gb/articles/360056534972-I-have-general-questions-about-the-app-test-user-experience 2025-07-31T21:14:51Z https://support.englishscore.com/hc/en-gb/articles/360056535332-What-happens-if-the-Internet-connection-is-poor 2026-02-18T16:35:47Z https://support.englishscore.com/hc/en-gb/articles/360056535352-Can-more-than-one-of-my-candidates-use-the-same-device-to-sit-the-test 2025-07-31T21:22:33Z https://support.englishscore.com/hc/en-gb/articles/360056535372-What-security-measures-are-in-place 2025-07-31T21:22:49Z https://support.englishscore.com/hc/en-gb/articles/360056535732-If-a-candidate-sits-the-test-more-than-once-which-result-will-show-on-my-dashboard 2025-07-31T21:16:15Z https://support.englishscore.com/hc/en-gb/articles/360056536472-How-do-I-login-to-the-dashboard 2025-07-31T21:18:30Z https://support.englishscore.com/hc/en-gb/articles/360056769651-How-can-I-score-C2-on-the-EnglishScore-app 2025-07-14T20:09:25Z https://support.englishscore.com/hc/en-gb/articles/360056769671-Is-my-score-a-good-score 2025-08-01T15:32:42Z https://support.englishscore.com/hc/en-gb/articles/360056770071-What-can-my-certificate-be-used-for-Is-it-accepted-by-Universities-or-for-Visa-purposes 2026-02-03T14:54:18Z https://support.englishscore.com/hc/en-gb/articles/360056770151-What-certificates-do-you-offer 2025-06-27T15:38:02Z https://support.englishscore.com/hc/en-gb/articles/360056770391-Can-I-see-the-answers-How-do-I-improve-my-English 2025-08-29T17:17:52Z https://support.englishscore.com/hc/en-gb/articles/360056770471-How-do-I-delete-my-account 2024-07-22T09:06:52Z https://support.englishscore.com/hc/en-gb/articles/360056770511-I-love-EnglishScore-How-do-I-share-it-with-my-friends 2022-03-16T09:55:07Z https://support.englishscore.com/hc/en-gb/articles/360056770811-How-do-I-create-an-account 2025-07-08T15:57:32Z https://support.englishscore.com/hc/en-gb/articles/360056770831-How-long-are-the-sessions 2025-07-08T15:57:31Z https://support.englishscore.com/hc/en-gb/articles/360056770971--What-if-a-tutor-is-late-doesn-t-turn-up-to-a-session 2025-07-08T15:57:34Z https://support.englishscore.com/hc/en-gb/articles/360056771011-How-do-I-contact-a-tutor 2025-07-08T15:57:34Z https://support.englishscore.com/hc/en-gb/articles/360056771031-What-qualifications-do-the-tutors-have 2025-07-08T15:57:34Z https://support.englishscore.com/hc/en-gb/articles/360056771051-Can-I-receive-an-invoice-for-my-sessions 2025-07-08T15:57:33Z https://support.englishscore.com/hc/en-gb/articles/360056771071--What-currencies-do-you-accept 2025-07-08T15:57:33Z https://support.englishscore.com/hc/en-gb/articles/360056771191-What-device-should-I-be-using 2025-07-08T15:57:32Z https://support.englishscore.com/hc/en-gb/articles/360056771211-I-m-having-trouble-connecting-to-the-platform-What-can-I-do 2025-07-08T15:57:33Z https://support.englishscore.com/hc/en-gb/articles/360056994191-A-test-taker-has-started-the-test-and-forgotten-to-enter-the-Connect-Code 2025-07-31T21:22:49Z https://support.englishscore.com/hc/en-gb/articles/360056994211-Will-my-candidates-see-the-same-questions 2025-07-31T21:22:49Z https://support.englishscore.com/hc/en-gb/articles/360056994411-Can-multiple-candidates-sit-the-test-at-the-same-time 2025-07-31T21:22:49Z https://support.englishscore.com/hc/en-gb/articles/360056995251-A-candidate-has-sat-the-test-more-than-once-Which-results-should-I-accept 2025-07-31T21:16:15Z https://support.englishscore.com/hc/en-gb/articles/360056996271-I-ve-forgotten-my-password-for-the-dashboard 2025-07-31T21:18:30Z https://support.englishscore.com/hc/en-gb/articles/360056996431-What-payment-methods-do-you-accept 2025-07-31T21:18:48Z https://support.englishscore.com/hc/en-gb/articles/360056996471-Can-I-pay-in-my-local-currency 2025-07-31T21:18:48Z https://support.englishscore.com/hc/en-gb/articles/360056996491-What-are-your-payment-terms 2025-07-31T21:18:48Z https://support.englishscore.com/hc/en-gb/articles/360056996551-Do-I-need-to-pay-in-order-to-use-EnglishScore 2025-07-31T21:18:48Z https://support.englishscore.com/hc/en-gb/articles/360058893592-What-s-your-refund-policy 2025-07-14T20:12:52Z https://support.englishscore.com/hc/en-gb/articles/360060274691-Do-you-offer-refunds 2025-07-08T15:57:32Z https://support.englishscore.com/hc/en-gb/articles/4407920899085-How-do-you-keep-my-personal-and-test-data-safe 2024-07-29T12:10:45Z https://support.englishscore.com/hc/en-gb/articles/4407929053709-How-secure-is-your-test 2025-07-14T20:13:43Z https://support.englishscore.com/hc/en-gb/articles/4407929136269-I-have-concerns-about-cheating-fraud-or-other-wrongdoing-How-do-I-report 2025-07-14T20:13:43Z https://support.englishscore.com/hc/en-gb/articles/4407992547213-How-do-I-follow-the-test-rules 2024-11-05T13:41:43Z https://support.englishscore.com/hc/en-gb/articles/4407992563597-Do-you-need-my-camera-enabled 2024-10-28T11:39:08Z https://support.englishscore.com/hc/en-gb/articles/4407992584845-How-long-does-the-Core-Skills-Test-take-to-complete 2022-12-14T13:47:39Z https://support.englishscore.com/hc/en-gb/articles/4408006403085-What-do-you-do-with-the-photos-that-are-taken-during-the-test 2024-11-14T10:03:08Z https://support.englishscore.com/hc/en-gb/articles/4408006415757-What-photos-are-included-on-the-Professional-Certificates 2025-07-14T20:13:26Z https://support.englishscore.com/hc/en-gb/articles/4408006473229-How-do-you-prevent-fake-certificates 2026-03-03T11:19:30Z https://support.englishscore.com/hc/en-gb/articles/4409952782093-How-does-the-Speaking-Test-work 2025-06-13T13:28:50Z https://support.englishscore.com/hc/en-gb/articles/4409952911373-How-long-does-it-take-to-get-my-score-back 2025-11-18T10:13:36Z https://support.englishscore.com/hc/en-gb/articles/4409952921101-How-do-I-share-my-Speaking-score 2022-12-14T13:50:01Z https://support.englishscore.com/hc/en-gb/articles/4409952940685-Are-certificates-available-for-the-Speaking-Test 2022-12-14T13:50:01Z https://support.englishscore.com/hc/en-gb/articles/4409958407181-How-should-I-prepare-for-the-Speaking-Test 2025-09-02T08:46:20Z https://support.englishscore.com/hc/en-gb/articles/4409958446477-Who-does-EnglishScore-share-my-Speaking-Test-data-with 2025-06-24T11:52:16Z https://support.englishscore.com/hc/en-gb/articles/4410136483469-Are-payments-made-through-the-app-secure 2025-07-14T20:12:52Z https://support.englishscore.com/hc/en-gb/articles/4415334211981-Do-I-need-an-internet-connection-to-use-EnglishScore 2023-03-01T09:44:29Z https://support.englishscore.com/hc/en-gb/articles/4421634435469-Can-I-change-the-email-address-on-my-account 2026-02-03T14:54:18Z https://support.englishscore.com/hc/en-gb/articles/4423736261645-Can-I-add-another-administrator 2025-07-31T21:18:30Z https://support.englishscore.com/hc/en-gb/articles/4476132524557-How-do-I-delete-my-account 2025-07-08T15:57:35Z https://support.englishscore.com/hc/en-gb/articles/4476235063693-How-do-I-find-the-right-tutor-for-me 2025-07-08T15:57:32Z https://support.englishscore.com/hc/en-gb/articles/4561328037773-My-test-takers-scores-changed-a-lot-when-they-took-the-test-a-second-time-What-happened 2025-07-31T21:16:15Z https://support.englishscore.com/hc/en-gb/articles/6096404636045-How-should-I-prepare-for-the-Core-Skills-Test 2026-02-03T14:54:18Z https://support.englishscore.com/hc/en-gb/articles/6311722050445-Why-can-t-I-certify-my-test-sitting 2026-02-03T14:54:18Z https://support.englishscore.com/hc/en-gb/articles/6782023973133-I-m-having-trouble-seeing-all-of-the-text-Can-I-fix-this 2025-11-06T10:23:17Z https://support.englishscore.com/hc/en-gb/articles/7484569996301-What-EnglishScore-should-I-require-from-my-test-takers 2025-07-31T21:22:49Z https://support.englishscore.com/hc/en-gb/articles/7485171540749-Some-of-my-test-takers-are-having-trouble-entering-the-Connect-Code-What-can-I-do 2025-07-31T21:23:00Z https://support.englishscore.com/hc/en-gb/articles/7485896296845-Can-I-take-EnglishScore-with-a-head-covering-or-face-covering 2024-10-28T11:34:45Z https://support.englishscore.com/hc/en-gb/articles/11284412732685-How-do-I-access-the-Writing-Test 2023-02-22T12:51:33Z https://support.englishscore.com/hc/en-gb/articles/11284465988237-Can-I-get-a-certificate-for-the-Writing-Test 2024-11-11T10:51:14Z https://support.englishscore.com/hc/en-gb/articles/11289116231053-How-long-does-the-Speaking-Test-take-to-complete 2022-12-14T13:50:01Z https://support.englishscore.com/hc/en-gb/articles/11289167042189-How-long-does-the-Writing-Test-take-to-complete 2022-12-22T09:45:01Z https://support.englishscore.com/hc/en-gb/articles/11442085995021-How-should-I-prepare-for-the-Writing-Test 2025-09-02T08:48:16Z https://support.englishscore.com/hc/en-gb/articles/11660018229133-How-does-the-Writing-Test-work 2025-06-13T13:27:33Z https://support.englishscore.com/hc/en-gb/articles/11663689692045-What-keyboard-do-you-use-during-the-Writing-Test-Can-I-use-predictive-text 2022-12-22T13:29:55Z https://support.englishscore.com/hc/en-gb/articles/12143499038605-When-will-a-test-taker-s-results-show-on-the-dashboard 2026-02-18T17:23:13Z https://support.englishscore.com/hc/en-gb/articles/13317047250829-Does-EnglishScore-provide-alternative-arrangements-or-accommodations-for-test-takers-with-documented-disabilities-or-health-related-needs 2025-07-31T21:22:49Z https://support.englishscore.com/hc/en-gb/articles/13814273027213-Can-I-get-a-combined-certificate-for-all-three-tests 2026-02-03T14:54:18Z https://support.englishscore.com/hc/en-gb/articles/14203763925517-Do-you-use-British-English-in-the-app 2023-05-24T13:29:20Z https://support.englishscore.com/hc/en-gb/articles/14204163448077-What-happens-to-my-score-if-I-write-more-or-less-than-suggested 2023-05-24T13:44:27Z https://support.englishscore.com/hc/en-gb/articles/14204204177037-Do-you-assess-General-English 2023-05-24T13:31:35Z https://support.englishscore.com/hc/en-gb/articles/14204352235277-Can-my-score-be-checked 2025-09-12T11:50:52Z https://support.englishscore.com/hc/en-gb/articles/18357420231949-How-do-I-use-the-dashboard-view-titled-Your-test-takers 2025-07-31T21:18:30Z https://support.englishscore.com/hc/en-gb/articles/18357452372621-How-do-I-certify-test-sittings 2025-07-31T21:18:30Z https://support.englishscore.com/hc/en-gb/articles/18357685944973-What-is-the-Security-Status-filter-and-how-do-I-see-violation-images 2025-07-31T21:18:30Z https://support.englishscore.com/hc/en-gb/articles/20627484102413-How-I-do-I-report-a-potential-cyber-security-weakness 2025-07-14T20:13:43Z https://support.englishscore.com/hc/en-gb/articles/31411791448461-What-is-a-Room-Scan-and-why-do-you-need-to-scan-my-room-before-I-take-the-test 2025-06-24T11:29:35Z https://support.englishscore.com/hc/en-gb/articles/31413021793805-Why-was-my-test-sitting-invalidated 2026-02-03T15:18:16Z https://support.englishscore.com/hc/en-gb/articles/31625319367565-What-should-my-testing-room-look-like-to-take-a-successful-EnglishScore-test 2026-02-03T14:54:18Z https://support.englishscore.com/hc/en-gb/articles/38093662818317-What-devices-do-you-suggest-our-test-takers-use 2025-07-31T21:21:49Z https://support.englishscore.com/hc/en-gb/articles/38093712110477-I-would-like-to-appeal-a-certificate-invalidation-decision-on-behalf-of-my-student-how-can-I-do-this 2025-07-31T21:16:15Z https://support.englishscore.com/hc/en-gb/articles/38290607954061-Is-there-someone-from-EnglishScore-that-we-contact-during-our-testing 2025-10-20T13:13:56Z https://support.englishscore.com/hc/en-gb/articles/38290707713037-How-quickly-can-we-certify-our-test-takers 2025-07-31T21:22:49Z https://support.englishscore.com/hc/en-gb/articles/38399909918349-Can-we-invite-specific-candidates-to-take-a-test-on-the-EnglishScore-app-on-a-specific-date 2025-07-31T21:15:12Z https://support.englishscore.com/hc/en-gb/articles/38400017537293-What-is-a-Connect-Code-and-how-do-I-set-one-up-for-my-test-takers 2025-07-31T21:15:38Z https://support.englishscore.com/hc/en-gb/articles/38400048807565-Some-of-the-test-sittings-cannot-be-certified-in-the-dashboard-why 2025-07-31T21:16:35Z https://support.englishscore.com/hc/en-gb/articles/38400085758221-Is-it-possible-to-arrange-a-hybrid-test-instead-of-fully-remote 2025-07-31T21:15:05Z https://support.englishscore.com/hc/en-gb/articles/38400134172173-Is-it-possible-to-integrate-EnglishScore-Dashboard-to-our-internal-system-using-an-API 2025-07-31T21:23:45Z https://support.englishscore.com/hc/en-gb/articles/40286817169293-What-is-the-auto-renewal-programme-and-how-do-I-sign-up 2025-10-13T09:41:32Z https://support.englishscore.com/hc/en-gb/articles/43206625022349-It-s-been-more-than-24-hours-where-is-my-certificate 2026-02-03T14:54:18Z https://support.englishscore.com/hc/en-gb/sections/360012191512-Pricing-and-payment 2025-10-13T09:41:32Z https://support.englishscore.com/hc/en-gb/sections/360012191592-Tutors 2025-07-08T15:57:34Z https://support.englishscore.com/hc/en-gb/sections/360012191612-Sessions 2025-07-08T15:57:35Z https://support.englishscore.com/hc/en-gb/sections/360012191852-Payment 2026-02-18T16:28:38Z https://support.englishscore.com/hc/en-gb/sections/360012191972-Sharing-your-EnglishScore 2025-07-14T20:13:31Z https://support.englishscore.com/hc/en-gb/sections/360012261672-Testing-Candidates 2025-07-31T21:24:25Z https://support.englishscore.com/hc/en-gb/sections/360012261692-Assessment-Results 2025-07-31T21:24:25Z https://support.englishscore.com/hc/en-gb/sections/360012300171-Technical-questions 2025-07-08T15:57:33Z https://support.englishscore.com/hc/en-gb/sections/360012300191-Account 2025-07-08T15:57:35Z https://support.englishscore.com/hc/en-gb/sections/360012300431-Assessment 2025-07-14T20:13:31Z https://support.englishscore.com/hc/en-gb/sections/360012300511-Score 2025-09-12T11:50:52Z https://support.englishscore.com/hc/en-gb/sections/360012300531-Certificate 2025-07-14T20:14:43Z https://support.englishscore.com/hc/en-gb/sections/360012300591-Technical-questions 2025-11-06T10:23:17Z https://support.englishscore.com/hc/en-gb/sections/360012370451-Introduction-to-EnglishScore-for-Business 2025-07-31T21:24:56Z https://support.englishscore.com/hc/en-gb/sections/360012370471-Your-Dashboard 2026-02-18T17:23:13Z https://support.englishscore.com/hc/en-gb/sections/360012370491-Payment 2025-07-31T21:24:25Z https://support.englishscore.com/hc/en-gb/sections/4407920574989-General-Security 2025-07-14T20:13:43Z https://support.englishscore.com/hc/en-gb/sections/4407929186445-Information-Security 2025-07-14T20:13:31Z https://support.englishscore.com/hc/en-gb/sections/4407992521357-Exam-Security 2025-07-14T20:13:31Z https://support.englishscore.com/hc/en-gb/sections/4407992533389-Certificate-Security 2026-03-03T11:19:30Z https://support.englishscore.com/hc/en-gb/sections/4409952689933-Speaking-Test 2025-11-18T10:13:36Z https://support.englishscore.com/hc/en-gb/sections/11283578890765-Core-Skills-Test 2025-08-29T17:17:01Z https://support.englishscore.com/hc/en-gb/sections/11283621548557-General 2025-07-14T20:13:31Z https://support.englishscore.com/hc/en-gb/sections/11283635795981-Writing-Test 2025-09-02T08:48:16Z https://support.englishscore.com/hc/en-gb/sections/37579967799821-Most-popular-questions 2026-02-03T15:18:16Z https://support.englishscore.com/hc/en-gb/sections/38483146216205-Most-popular-questions 2025-10-20T13:13:56Z https://support.englishscore.com/hc/en-gb/sections/38483310642957-Technical-Queries 2026-02-18T16:35:47Z https://support.englishscore.com/hc/en-gb/categories/360005401192-I-am-an-organisation-using-the-EnglishScore-app 2026-02-18T17:23:13Z https://support.englishscore.com/hc/en-gb/categories/360005401212-EnglishScore-Tutors 2025-10-13T09:41:32Z https://support.englishscore.com/hc/en-gb/categories/360005414191-I-am-test-taker-on-the-EnglishScore-app 2026-03-03T11:19:30Z