Not all test sittings can be certified.

- If you took the Speaking Test before the 17th May 2022, your sitting cannot be certified.
- If you failed security review, and your test sitting photos do not meet our security standards, your sitting cannot be certified.
- If you took your test over a year ago, your sitting cannot be certified.
- If you took a test without security (camera) enabled, your sitting cannot be certified. 

Please make sure the test security is turned on during the checks before you start the test - it should look like this:


In all cases, we recommend that you retake the test under secure conditions. You should then be able to get your certificate.

If you have any further queries, please submit a request.