Why can't I certify my test sitting?
Not all test sittings can be certified.
- If you took the Speaking Test before the 17th May 2022, your sitting cannot be certified.
- If you failed security review, and your test sitting photos do not meet our security standards, your sitting cannot be certified.
- If you took your test over a year ago, your sitting cannot be certified.
- If you took a test without security (camera) enabled, your sitting cannot be certified.
In all cases, we recommend that you retake the test under secure conditions. You should then be able to get your certificate.
If you have any further queries, please submit a request.