Yes, if you have purchased credits from us, you can issue certificates to your test takers via the dashboard. You will also have visibility into which sittings have already been certified. 

To issue certificates, please log in to your dashboard and select 'Certify' as shown below. You can also filter the candidate sittings so you are only looking at those who have not yet been certified, for example.



Once you have selected 'Certify', you can select a single sitting, multiple sittings, or all sittings. Please note, you will need to press 'done' when you have made your selection. Make sure you are happy with the sittings you wish to certify, as this action cannot be undone. 

You will see various certification statuses on the dashboard:
 

Status	Icon	Definition
Certificate granted		Sitting has been certified; the certificate can be viewed.
Certificate granted (in progress)		Sitting is in the process of being certified. Test taker must complete certification process.
Sitting selected		Sitting has been selected. A certificate may be granted for this sitting.
Unselected sitting	(blank)	Sitting has not yet been selected. A certificate may be granted for this sitting. All available sittings will be blank initially unless they cannot be certified.
Sitting cannot be certified		Sitting is not eligible for certification. This is usually due to a low score, or a problem with the test sitting photos.

Once you have chosen the sittings you wish to certify and confirmed your choices, the test takers will be sent an email and receive a notification in the app. This will inform them that they have a certificate to claim. The test takers will then be able to build their certificate with their name and photo, and it will be sent to our security team to review. 

Once the sittings have been certified, you are able, as an admin, to view and download a candidate's certificate from the dashboard. 

Please see the video below of how to certify a candidate's test sitting: