I don’t like the test sitting photos. Can I change/delete them?
Our security practices do not allow you to change the images from your test sitting. However, if you would like to take the test again and create a new certificate, you can do so at no extra charge. Please contact us if you would like this option.
Photos are taken at random intervals, so we recommend staying in a well-lit place and keeping your face in the frame.
If you would like us to delete your test sitting photos, please contact us and we can process this for you. Please note, if we delete your test sitting photos after you have purchased a certificate, the certificate will be revoked and you will not be able to use this to prove your English level to an employer.